Terms & Conditions

Returns & Exchanges

  1. Unfortunately, we do not offer refunds or exchanges once a purchase has been made.
  2. We are not responsible for mail lost/damaged in transit, and any delays due to incorrect delivery information, holidays or by incidents beyond our control.
  3. We only replace items if they are defective or damaged. However, items damaged or mishandled by the courier services are out of our jurisdiction and we would not be held liable. To exchange for the same item, please send us an email at hello@aaah.house. 

  

Orders & Shipping

  1. All international orders will be shipped through FedEx.

  2. All local orders will be shipped by Ryan on his motorcycle or a local private courier services.

  3. All orders will be fulfilled within 3 business days upon confirmation of payment, unless otherwise stated.

  4. Orders placed on Friday will be shipped out on the next Monday GMT +8.

  5. Orders placed on Public Holidays, Saturday or Sunday are processed on the next business day.

  6. All orders comes with tracking, sent via email once the order is shipped.

  7. Overseas shipments may be subject to import duties and tax. Additional charges must be at the customer expense.

  8. Aaah Haus has no control over these charges and accepts no responsibility for any additional overseas costs.

 

Delivery Time

US / Europe: 10 – 12 business days
Asia Pacific: 5 – 7 business days
Singapore: 3 – 5 business days

Please note that shipping times may vary depending upon the product. Aaah Haus is not responsible for any delays due to an incorrect address, holidays or by incidents beyond our control.

 

Payment

  1. All prices are in Singapore Dollars (SGD).

  2. We currently only accept Visa, Mastercard and Amex credit or debit cards and Paypal online.

  3. We do not accept any other forms of payment, including personal cheques or direct bank transfers.

 

Copyright

  1. All works displayed on this site are copyright of the credited artist.

  2. The material and content contained within or provided are for your personal use only and may not be used for commercial purposes or distributed commercially without permission.

  3. Your use of the site carries with it no rights in relation to copyright, trademarks or other intellectual property rights in the site.

  4. It is your responsibility to obtain permission from copyright holders or their agents before a reproduction of works or any other content is made, or this will constitute an infringement of copyright.

 

Our Rights To Modification

  1. We reserve the right at any time to modify prices or discontinue product(s) and/or service(s) without notice.
  2.  We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the product(s)/service(s).

Our Rights To Vary The Terms & Conditions

We have the right to revise and amend these terms and conditions from time to time. You will be subject to the terms and conditions in force at the time that you order Products from us.

 

Enquiries

Drop us an email at hello(at)aaah.house if you do not find any answers you’re looking for.